🇪🇺 EU Privacy Policy

Effective Date: 28 August 2025

1. Introduction

Netrix Technologies Ltd („we”, „our”, or „us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) applicable in the European Union.​

2. Data Controller

Netrix Technologies Ltd
4th Floor, Silverstream House
45 Fitzroy Street, Fitzrovia
London, W1T 6EB
Email: support@netrix.ltd​

3. Data We Collect

When you create an account or use our services, we may collect the following information:

• Full name

• Email address

• Billing information

• Login credentials

• Technical data (e.g., IP address, browser type)

• Usage data (e.g., pages visited, features used)​osano.com

4. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To provide and manage our services.

• Legitimate interests: For analytics, service improvement, and security.

• Legal obligations: To comply with applicable laws and regulations.​

5. Use of Personal Data

We use your data to:

• Provide and maintain our services.

• Process transactions and send billing information.

• Communicate with you regarding updates or support.

• Analyze usage to improve our services.

• Ensure the security of our platform.​HomeGDPR.eu+3European Union+3Kennedys Law+3

6. Cookies and Tracking Technologies

We use cookies to enhance your experience:

• Essential cookies: Necessary for the website to function.

• Analytics cookies: To understand how users interact with our site.​

Under the ePrivacy Directive, we obtain your consent before using non-essential cookies.

7. Data Storage and Security

Your data is stored on secure servers located in the United Kingdom. We implement appropriate technical and organizational measures to safeguard your personal data against loss, misuse, or unauthorized access.

8. Data Sharing

We do not sell or rent your data. We may share it with:

• Trusted payment processors (e.g., Stripe, PayPal)

• Contracted service providers assisting in operations (e.g., cloud hosting)

• Authorities, only if legally required (e.g., under EU regulations)

9. Your Rights (under GDPR)

You have the following rights under the General Data Protection Regulation:

• Right of access – to see what personal data we hold about you

• Right to rectification – to correct inaccurate data

• Right to erasure – to have your data deleted in certain situations

• Right to restrict processing – to limit how we use your data

• Right to data portability – to transfer your data to another provider

• Right to object – to how your data is used

• Right to lodge a complaint – with your national data protection authority

10. International Users and Data Transfers

Netrix Technologies Ltd provides services to clients globally. Regardless of your country of residence or location of access, your personal data will be processed in accordance with UK GDPR and/or EU GDPR as appropriate. By using our services, you consent to the transfer and processing of your information in the United Kingdom and the European Union. We ensure all transfers are protected by adequate safeguards and in compliance with relevant data protection laws.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:
support@netrix.ltd